My invoice status is unpaid after paying through paypal via 2checkout

If your invoice is still showing as UNPAID after you have successfully undergone a payment process with 2CheckOut, below is a detailed explanation.


Your transaction with 2Checkout at this time was successul, do not attempt to retry the process to avoid duplicate transaction/charge. At this point of time, a 2Checkout staff is now in-charge to verify your transaction. As you know 2Checkout.com, a worldwide leader in payment services, is a PCI Compliant Payments company which offers Fraud Prevention services to all transactions made with Jolly Works Hosting. Once your transaction is approved and verified fraud-free, our system will automatically add your payment to your invoice and service activation will follow.

Average completion of fraud test for each transaction is 2-5 hours (and may take up to 24 hours) but usually done in minutes. Shall you have any inquiries, please feel free to contact us at billing@jollyworkshosting.com. You may also contact 2Checkout.com at support@2checkout.com or at +1.614.921.2450, Toll Free (US and Canada) +1.877.294.0273, and UK and Northern Ireland 0871 284 4844.

To check your payment status, please visit http://2co.com/#order_number_lookup

  • 21 Users Found This Useful
Was this answer helpful?

Related Articles

Do you have setup fees?

Most of our products and services are setup 100% free. However, certain products or services...

Are there any hidden charges?

There are no hidden fees to pay with Jolly Works Hosting. The price you see from our website is...

Can I pay you using my Credit Card or Debit Card?

Yes. Jolly Works Hosting accept Credit Card and Debit Card payments through our payment gateway...

Can I upgrade to another plan later on?

Yes. You may upgrade to any higher web hosting plan anytime you want. Just contact support for...

How long does it take to setup a VPS or Dedicated Server?

Our average turn around time is 2-3 business days for dedicated servers, while for VPS, it is...