How to create custom name servers for my Reseller account?

Creating the A records



As a Reseller, you can create your own custom name servers under your domian name to an even more white-labeled branding.

  1. Login to your cPanel using your reseller username
  2. Under Domains select Advanced Zone Editor
  3. Create new A records for your custom name servers
    • Type: Select A
    • Name: Enter the nameserver information, ns1.example.com
    • TTL: You can enter any positive number here, but the standard is 14400
    • Address: Enter the server's IP address or another server's IP you wish it should point to

Obtaining Server's IP Address


How to obtain server's IP from within your cPanel:

  1. Press Ctr+F (Windows) or Cmd+F (Mac) and search for Server Information
  2. Click the highlited link
  3. You will be redirected to Server Information page
  4. Then look for "Shared IP Address" or "Dedicated IP Address" if you wish to use your Dedicated IP

Allow at least 24-48 hours for propagation before using it on your Domain Registrar.

Activate your custom name servers with Registrar

If you registered your domain name through Jolly Works Hosting, please follow this guide how to do further steps on registering your custom name servers.

If your domain is registered with a different registrar, you will need to contact them directly to step up glue records. You will need to provide them the IP address you wrote down previously.

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