If you're trying to ping a domain name from your VPS console (eg: google.com) and you're getting time out, please proceed to do the following fix.
1. Open your /etc/resolv.conf file (you can use nano command)
$nano /etc/resolv.conf
2. Replace your name servers with the following entries
# OpenDNS
nameserver 4.2.2.3
nameserver 4.2.2.2
3. Save. (ctr + s for windows using nano)
4. Restart named and try to ping the domain
/etc/init.d/named restart
Visit http://www.cyberciti.biz/faq/start-stop-restart-bind9-linux-command/ to learn how to restart named specifically for your Linux distro
If the same problem persist, please contact VPS Support.