I am getting a 508 Resource Limit Is Reached error, what does it mean?

'Resource Limit Is Reached' or 'Service Unavailable' is an error shown if your website/account has reached the resource limits assigned to it.

Our server uses a technology called CloudLinux where your account is assigned specific resources such as CPU, Memory, Entry Process (Active Connections), IO, etc. This is implemented so no website or account in the server can overuse our shared server's resources which may cause load spikes and ultimately downtime.

Primary Causes of 508 Resource Limit is Reached Error

  1. Website traffic spikes, where the number of inbound or outbound traffic exceeds the allocated resources.
  2. Another reason for exceeding resource constraints or issues with the code, particularly when there is a surge in inbound traffic or concurrent page requests, which can slow down some pages on the site.
  3. High-volume backend operations such as imports and exports can also cause resource constraints to be exceeded, in addition to the typical traffic that the site experiences.
  4. Web crawlers that make numerous requests per second can also contribute to the error. For instance, in Google Webmaster Tools, you have the option to adjust the rate at which Google makes requests for pages.

To check you may also view your Resource Usage via DirectAdmin -> Resource Usage

Steps to mitigate the issue

  1. Optimize your website. If you're using WordPress, you may lessen or turn off all your plugins which may be eating RAM, and update your core WordPress and plugins to the latest version to ensure you are protected from security vulnerabilities.
  2. Examine your site’s internal processes as well as third-party code. One or more rogue processes operating on your site can consume an excessive amount of resources, such as:
    • Site backups
    • Cron jobs
    • Long or complex database queries
    • A hacked site running a harmful script
    • Third-party code

You may find more information about your account's assigned limits at the ACCEPTABLE USE POLICY FOR VIRTUAL ACCOUNTS section of our Terms Of Service here: https://jollyworkshosting.com/terms-of-service/#resource-usage

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