DATE:  01/27/2015

 

START TIME:  2:00 a.m. MST (GMT -7)

 

END TIME:  5:00 p.m. MST (GMT -7)

 

LENGTH OF MAINTENANCE WINDOW: 3 hours

 

  1. REASON FOR MAINTENANCE: 

a.    Repairing manufacturer defect to prevent an unplanned outage

 

  1. MAINTENANCE DETAILS:
    1. Prevent inner windings of transformer core from rubbing on outer windings
    2. CET’s (Critical Environment Technicians) to repair a manufacturer defect

 

IMPACT ON CUSTOMERS: Critical / Priority 4 – Our servers with Phoenix NAP will experience a loss of power for 5 -30 minutes during the repairs to the PDB (Power Distribution Board).



UPDATE 1: Maintenance was done, however when we tried to boot our server, it required a forced fsck or file system check/repair and currently stuck on it, waiting to be finished. Our on-site techs are working on the server as I speak, so please bear with us for a couple of more hours. Service will resume as soon as server finished fsck. Thank you for your patience.

UPDATE 2: Server is now up. Thank you for bearing with us!



Tuesday, January 27, 2015







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